We pride ourselves on our friendly approach to service

Who we are

Looking for Insurance Brokers in Surrey?
At James Insurance, we’re proud to be a team of experienced general insurance brokers covering both personal and commercial insurance advice and products.

  1. A Personal Service
    • Whether a business or personal insurance customer, we take time to understand you and your particular requirements. We have a large and varied customer base. We offer generous discounts to customers who have multiple polices with us – personal, commercial or a combination of both. So no matter whether you are a business owner or an individual, we can – and do – help.
  2. Staff Based In Surrey
    • We don’t hide behind call-centre anonymity. We’re available to advise and help by telephone or email, with no automated call systems. Many customers find it is easier to deal with us compared to dealing direct with insurers.
  3. Very Experienced
    • Established in 2002 and we have over 100 man years combined insurance broking experience between us. We have always been and remain completely independent and privately owned – our allegiance is with the customer, not the insurer. Our service is genuinely valued by our customers.
  1. Proven Expertise
    • We know the insurance market and where to place risks, for the best cover at the most competitive price. All of our broking staff have minimum Cert CII qualification – a well-recognised, industry-specific qualification. We don’t just provide cover but also free, expert advice on all insurance matters. We have access to specialist products that you may otherwise struggle to source.
  2. Fully Qualified
    • All of our broking staff have minimum Certificate CII qualification – a well-recognised, industry-specific qualification. We know and understand policy wordings and the important differences that distinguish them.
  3. Service Delivery
      • We’re on hand at the point where claims need to be managed where we help and advise on any claims, ensuring the best possible chance of a positive and swift resolution. Over 90% of our customers renew their insurance with us every year

Policies Issued

Experienced Consultants


Client Retention


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